Waiter

The Waiter works as a team member to create the most professional service team in F&B operations, providing high-quality customer service that emphasizes and projects a positive image of QC+ and the outlet.

· Emphasize and project a positive, high-quality image for the outlet.
· Greet and seat guests and serve them in a professional, discreet, and personalized way.
· Offer guests an enjoyable and expertly served dining experience, conforming to the standards of excellence, food quality, professionalism, and friendliness.
· Handle guest enquiries courteously and efficiently.
· Report guest complaints or problems to supervisors if no immediate solution can be found and follow up with guests.
· Communicate actively with guests in the outlet and obtain their feedback.
· Use up-selling techniques actively to exceed guest expectations and increase outlet revenue.
· Monitor the quality of food and beverage being served to guests to ensure consistency.
· Acquire in-depth knowledge of the food and beverage menu for the assigned outlet to assist and provide advice to guests.
· Assist the Manager during food and beverage events such as cocktail receptions, conferences, banqueting, and outside catering.
· Complete opening/closing responsibilities of the outlet.
· Understand and strictly adhere to company’s policy on Fire, Hygiene, and Health & Safety.
· Report for duty punctually, always wearing the correct uniform.
· Maintain a high standard of personal appearance and hygiene.
· Attend all scheduled departmental staff meetings, training, and other related activities.
· Project a positive and motivated attitude.
· Provide courteous and professional service.
· Ensure that the workplace and surrounding area are always kept clean and organized.
· Maintain good rapport and working relationship with all team members and staff within the business.
· Remove dishes and glasses from the tables or counters and take them to the kitchen for cleaning.
· Increase revenue for the outlet through suggestive selling at all opportunities.
· Take responsibility for all service preparations before, during, and after the service (mise-en-place and mise-en-scene).
· Control cost by minimizing wastage, breakage, and spoilage.
· Take co-responsibility for the correct handling of all food stock and equipment in the outlet.
· Present check to the guests, collect their payment, and settle the bill.
· Make clearance and reset tables and side stations.
· Return and exchange soiled linen.
· Polish the outlet’s glassware, crockery, and cutlery.
· Refill condiments and fold napkins.
· Set up, stock, and maintain the working area.
· Inspect the cleanliness and presentation of all chinaware, glassware, and silverware before use.
· Maintain cleanliness of work areas throughout the day and practice clean-as-you-go procedures.
· Report any misunderstanding, problem, or accident with the guests or staff to the supervisors.
· Undertake any reasonable tasks and secondary duties as assigned by the Manager.

· High school diploma or relevant certification is preferred
· At least 6 months to 1 year of relevant experience in a similar position

At QC+, we believe that culture is more than a keeper of heritage—it is a dynamic force for economic growth, global connection, and meaningful engagement. Building on the visionary foundation of Qatar Museums, QC+ blends tradition with innovation, transforming cultural assets into vibrant experiences and revenue-driving opportunities.

Our mission is to inspire people in our local, regional, and global communities by entwining culture into their daily lives. We achieve this by engaging in sustainable, innovative, and experiential explorations of creative commerce. Through these efforts, we play a vital role in making Qatar a preeminent cultural destination.

Our vision is to become locally-acclaimed and globally-recognized purveyors of culture.

This role offers the opportunity to be part of a pioneering team, driving cultural innovation while amplifying engagement and commercial success across Qatar Museums, QC+ Ventures, Qatar Creates, and consultancy services. Together, we will craft a future where culture inspires, connects, and thrives.